FINNELA TERMS & CONDITIONS

These Terms & Conditions (the “Terms”) are an agreement between you and FINNELA LIFE, S.L.U. (en formación) (a single-member limited liability company in formation under Spanish law), tax ID B93966844, registered office at Av. de la República Argentina 218, 08023 Barcelona, Spain; registration with the Mercantile Registry of Barcelona pending; contactable at hello@finnela.com (“Finnela”, “we”, “us”). While the company is in formation, the contract is entered into with it and, as provided in the deed of incorporation and applicable law, acts and contracts concluded before registration within the powers of the director will be assumed by the company upon registration. These Terms govern your use of the Finnela website, the Map, the Corner, and La Ruta, including our artificial-intelligence coach, which is also called Finnela (hereinafter “the coach”; together, the “Service”).

By using the Service, you agree to these Terms. If you do not agree, please do not use the Service. Your use of the Service is also governed by our Privacy Policy, which explains how we handle your data, including your health data.

Finnela is a support and education platform for women living with ADHD and the hormonal cycle. It helps you understand what you are going through and offers day-to-day accompaniment.

Finnela is not medical care. It does not diagnose, treat, or cure any condition, and it is not a substitute for professional medical or mental-health care. Nothing in the Service is medical advice. Finnela is a companion alongside your care, never instead of it. Any decision about diagnosis, therapy, or medication belongs with a qualified professional.

In a crisis. Finnela is not built to handle emergencies or crises. If you are in crisis or think you may harm yourself, contact a doctor, a therapist, or a crisis line in your country, or your local emergency number, right away.

You must be at least 18 years old to use the Service. By using it, you confirm that you are at least 18. Finnela is designed for adults and is not directed at children.

You access your space with a magic link we email to you — there is no password. Keep access to your email account secure, since anyone with your email can request a link. You are responsible for the activity that happens through your access. Tell us at hello@finnela.com if you think someone else has gained access to your space.

Use one consistent email. If you buy your subscription with one email address but sign in with a different one, your paid access will not work, because we connect La Ruta to the email you paid with. You are responsible for using a consistent email address.

Finnela has a free tier and a paid tier.

• ·Free — the Map and the Corner. The Map (a free questionnaire and your result) and the Corner (your free registered space: your Map, your cycle window, and the resource library). The free tier is for understanding.
• ·Paid — La Ruta. A paid subscription that adds the full accompaniment: the method and daily support, and Finnela, our AI coach. La Ruta is for moving forward.

We may change what each tier includes over time. If we make a significant change that reduces what a paid subscription includes, we will let you know.

Finnela, our AI coach, is an artificial intelligence, not a person. The coach is available only in La Ruta (the paid tier). The coach never pretends to be a human being. The coach accompanies you day to day, but the coach is not a therapist, a doctor, or a crisis service, and does not diagnose, treat, or prescribe.

Because the coach is powered by AI, its responses may sometimes be inaccurate or incomplete. The coach’s responses should not be your only basis for any medical, legal, or financial decision — use your own judgement, and take any such decision to a qualified professional. For topics such as a mental-health crisis, self-harm, addiction, or an eating disorder, the coach will point you toward appropriate professional help rather than trying to handle it.

We do not use your personal health data or your conversations with the coach to train our AI models. See section 11.

La Ruta is offered as a monthly or an annual subscription. Prices are shown in your local currency before you buy. At the time of publication they are:

• ·Europe (EUR): €14.99 / month or €119 / year.
• ·United States (USD): $19.99 / month or $159 / year.

The price and currency you see at checkout are the ones that apply to your purchase. We may change prices for the future; a price change never affects a term you have already paid for, and we will give notice before any change takes effect for you.

How payment is processed. When you subscribe, Stripe acts as the merchant of record and authorized seller of your La Ruta subscription. Stripe processes your payment, collects any applicable taxes (such as VAT or sales tax), and issues your receipt. You enter your payment details with Stripe directly; we do not receive or store your full card number.

Before you subscribe, the checkout shows you the price and the billing frequency (monthly or annual), and asks for your consent to the automatic renewal below.

Auto-renewal. Subscriptions renew automatically at the end of each period (each month for monthly plans, each year for annual plans) at the then-current price for your plan, using your payment method on file, until you cancel.

Cancel any time. You can cancel online whenever you want, as easily as you subscribed, from your subscription management portal. When you cancel, your subscription stays active until the end of the period you have already paid for, and it does not renew after that. We do not charge a cancellation fee.

You have 14 calendar days from when you first subscribe to La Ruta to change your mind, no explanation needed. Write to hello@finnela.com and we will refund you in full. Your subscription ends at that point and you lose access to La Ruta.

If we charge you an annual renewal you no longer wanted and you tell us within 14 days, we'll refund that too.

After those 14 days you can cancel any time from your Corner, as easily as you subscribed. Cancelling stops the next renewal, and you keep access until the end of the period you've already paid for. We don't refund the unused part of that period.

We don't ask you to waive any rights to join La Ruta.

If you prefer to use a form to withdraw, the official model form is at the end of these Terms (Annex B). It is not mandatory: writing to us is enough.

Please use Finnela for its purpose — your own support and growth. Do not misuse the Service: no using it unlawfully, no trying to break, overload, or reverse-engineer it, no accessing another person’s space, and no using the coach or the Service to harm yourself or others. We may suspend or end access that misuses the Service or these Terms.

The Service, including its text, design, the resource library, the Map, and the coach, belongs to Finnela or its licensors and is protected by intellectual-property law. We give you a personal, non-transferable right to use the Service for yourself while these Terms apply. Please don’t copy, resell, or redistribute our content, or use it to build a competing service.

Anything you write into the Service (your Map answers, your cycle data, your conversations with the coach) stays yours. You give us only the permission we need to operate the Service for you — to store it, show it back to you, and let the coach use it to accompany you — as described in the Privacy Policy, and no more.

We do not use your personal health data or your conversations with the coach to train our AI models. We use them only to provide the Service to you.

We work hard to make Finnela helpful and available, but we provide the Service “as is.” We cannot promise it will always be uninterrupted or error-free, and — as section 2 and section 6 make clear — we do not provide medical care and do not guarantee any particular outcome for your health or wellbeing.

To the extent the law allows, Finnela is not liable for indirect or consequential harm, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing in these Terms limits any liability that cannot be limited by law (such as liability for death or personal injury caused by negligence, or your rights as a consumer).

How we handle your personal data — including your health data — is described in our Privacy Policy, which forms part of your relationship with us. Please read it. It covers, among other things, the explicit consent we ask for before saving your Map, your rights, and the information for U.S. residents.

We may update these Terms as Finnela grows or the law changes. When we make a significant change, we will update the date below and let you know by a reasonable means (for example, by email or a notice in the Service). If you keep using the Service after a change takes effect, that means you accept the updated Terms.

These Terms are governed by the law of Spain, and disputes will be dealt with by the courts of Barcelona. If you are a consumer, this does not deprive you of the protection afforded by the mandatory provisions of the law of your country of residence.

Questions about these Terms? Write to us at hello@finnela.com.

Last updated: August 31, 2026. Version 1.2.

(Complete and send this form only if you wish to withdraw from the contract. It is not mandatory: writing to hello@finnela.com is enough.)

For the attention of FINNELA LIFE, S.L.U. (en formación) (single-member limited liability company in formation under Spanish law), NIF B93966844, registered address Av. de la República Argentina 218, 08023 Barcelona, email hello@finnela.com:

I hereby give notice that I withdraw from my contract for the following service: subscription to La Ruta (monthly plan / annual plan).

— Ordered on: ______________________

— Name of consumer: ______________________

— Address of consumer: ______________________

— Email used to subscribe: ______________________

— Signature of consumer (only if this form is notified on paper): ______________________

— Date: ______________________